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Refund Policy

Refund Policy

100% Satisfaction Guarantee at Corcel.

The Easiest and Best Guarantee in the Business. We do have a 30 day money back guarantee if you are not satisfied with your purchase, simply return it within 30 naturals days in new condition, and we will refund, replace or exchange it for you. Shop with 100% confidence at Corcel.

To protect all our customers and ensure that every return or exchange is handled fairly, we may require a receipt or decline a return in these situations:

  • Item was not purchased directly from Corcel. (It was purchased at a used tack sale or from a retailer or online seller other than Corcel.)

  • Item is missing a label or has been defaced.

  • No receipt and no valid identification in our stores.

  • Item is wet, dirty or contaminated, or until it has been cleaned.

  • Item has been lost, stolen, damaged, or misused.

  • On rare occasions, based on the nature of prior transactions.

  • Products have been opened or used.

  • Multiple returns of the same item.

  • Personalized items may not be returned unless defective.